Switching Classes - Charke Swim

Hi Everyone,

Sorry about the second email but I've had over 100 emails in the last hour and there are a lot of similar questions that need to be answered. Interrupted Classes If you were in a class that was running but stopped because of the fire, I'm going to send you a refund for the missed sessions. Please bear with me. These take more time than regular refunds. Nanoose Bay

I'm not going to switch anyone to Nanoose Bay. I don't know when those classes will start but it will be a few weeks at least and refunds should be done by then. Unfortunately the only option for switching is to the Saturday classes at Beban which run between 5PM and 8:30Pm.

\ Switching Classes

I need the Title of your Old Class and New Class to do a switch. I can't do it without the New Class. I can sometimes do it without the Old Class but it takes 5 to 20 minutes to search for the class and it doesn't always work because of multiple signups and changed classes. For Example:

Old: Swimmer 3, 2:30PM, Sat, Oct7-Dec2

New: Swimmer 3, 6:30-7PM, Sat, Oct 14-Dec 16

Here is a link to the new Classes https://www.charkeswim.com/fall-lessons

Sincerely,

Mark Charke www.Charkeswim.com

Classes at Beban Park Pool!

Hi Everyone,

New Classes at Beban!

Charke Swim has arranged for a large block of lessons at Beban Park Pool on Saturdays from 5 to 9PM.

With a large space and lots of instructors there will be a lot of classes. About half of these lessons have been launched. More are comming!

Link: Fall Beban Lessons | Charke Swim

Nanoose Bay Pool

We are looking at a new location in Nanoose Bay. It's a little deeper and farther away but it's a beautiful location. We're trying to get weekday afternoons there and when we know more it will be in a newsletter!

Switch, Credit or Refund

On September 20th the roof of 3255 Stephenson Point was sent on fire, shutting down classes. I got to be a firefighter again for a few minutes at the cost of minor smoke inhalation. My latest information estimates the pool will be closed for repairs for between 6 months and 1 year. I have been working since then to figure out a plan and here it is.

From Sept 27 to Oct 4th I will be taking requests for Switching to a new class or getting a Credit.

Starting on Oct 5th, I will start issuing Refunds for everyone else (you are still welcome to register for the new classes of course!)

Please don't request a refund. They are going out automatically if you don't request a Switch or Credit.

SWITCH From Sept 27th to Oct 4th I will be accepting requests to Switch from your previous class, to a class at Beban. Please send me the Title of the class you were in, and the Title of the class you want. Old classes are hidden on the website so people can not purchase spots in them so you'll have to look through your email for the Title. If there is a cost difference, I can refund or accept E-Transfers to MCharke@aol.com

CREDIT If you would like a future class, I can issue you a credit. This is a code that gives you a discount on 1 future purchase. (If that purchase is less than your credit, please contact me and I'll give you another code for the difference.) REFUNDS

Starting Oct 5th, I will issue Refunds to everyone who has not contacted me. This many refunds is slow for my web provider so it can take up to 2 months. I will also reach my bank limits (daily, weekly, monthly). I will do as many as I can, and when the limits reset I will keep going until they are all done. When Refunds are done, I will send out a newsletter announcing that. If you have not received a refund at that point, please contact me. Please be patient. There are several hundred people affected and one person doing the paperwork.

You are always welcome to signup for the new classes, regardless of doing a switch, credit or refund. Sincerely, Mark Charke

www.Charkeswim.com

Link: Fall Beban Lessons | Charke Swim

Fire at Charke Swim

On Sept 20th in the afternoon a fire started on the roof of 3255 Stephenson Point Road, above the pool. I made efforts to control the fire with a hose, cleared the building and called 911. Everyone got out safe. I was taken the hospital for smoke inhalation but I'm fine. Unfortunately the pool is closed now and all classes are suspended. Over the next few days we are going to look at a plan for moving forward. We have ideas about another location and how we will address refunds or credits but give us a few days to sort that out.

- Mark Charke